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Company Highlight: Compass Group PLC

March 2021

Compass Group PLC

Year Founded:

Chertsey, England

Jensen Strategy:
Global Quality Growth

Entered Strategy:
Q2 2020

Compass Group PLC (CPG.L) is the largest food service company in the world, with operations in 45 countries across five sectors.1 Compass differentiates itself through its unique sectorization strategy, offering customized and innovative solutions to clients under leading brands within distinct sectors. In FY20, Compass had sales of £20 billion, diversified across Business & Industry (37% of sales), Healthcare & Seniors (29%), Education (17%), Sports & Leisure (9%), and Defense, Offshore & Remote (8%).2 North America represents 63% of sales, followed by Europe at 25%, and Rest of World at 12% of sales.3

Headshot of Jensen employee Rama Balasubramanian
Rama Balasubramanian
Operations and Information Systems
Headshot of Jensen employee Phillip Bennett
Phillip Bennett
Institutional Sales and Client Services

Know What You Own

We added Compass Group to the Jensen Global Quality Growth Strategy in April 2020 due to its attractive valuation and sustainable competitive advantages.

Compass is the low-cost leader in the food service industry, able to utilize its scale and aggregated buying power to offer the lowest per unit food and supply costs to its clients. The company also has high switching costs due to multi-year contracts and meaningful upfront capital investment provided by Compass to build on-site facilities. This upfront capital allows clients to pay for services over the life of the contract and avoid large initial expenses, which accordingly enables Compass to earn consistent returns on its investment. Strong, mutually beneficial client relationships have led to high client retention, averaging 94% over the past decade.4

Compass Group is the leading player in non-commercial food services, a £220 billion global market before the COVID-19 pandemic began.5 The structural growth opportunity within an otherwise mature industry is an ongoing trend of first-time outsourcing. The industry remains fragmented, with approximately half of the industry still self-operated.6 The largest growth opportunity remains within two sectors: Healthcare & Seniors and Education, where over 50% of healthcare facilities and schools still manage their food service operations in-house.7

The outsourcing value proposition for corporations, hospitals, schools, and stadiums has long been (1) scale-based cost savings and (2) productivity gains by freeing up resources to focus on respective core competencies. COVID-19 has led organizations to increasingly turn to Compass Group for its outsourcing capabilities, including risk mitigation and safety expertise. At the time of publication, management noted an acceleration in first time outsourcing within these underpenetrated sectors.8


Compass Group is well-positioned to navigate the pandemic and beyond. Jensen believes a strong balance sheet, with nearly £5 billion in liquidity,9 and a capable management team, with a track record of investing during past crises, point to market share gain opportunities as less advantaged competitors retrench. COVID-19 hit this industry particularly hard, but Compass quickly right-sized its business to restore profitability and cash flow generation. Going forward, we see Compass Group benefitting from a gradual return to normal life. As global economies eventually reopen, we expect sales and margin improvement for Compass to follow.

1 “FY2020 Factsheet,” Compass Group PLC, 1.

2 Ibid, 1.

3 Ibid, 1.

4 Compass Group Annual Reports, 2010-2019.

5 “Annual Report 2020,” Compass Group, 10.

6 “Performance, People and Purpose,” Strategy & Business Model, Compass Group PLC, March 17, 2021. https://www.compass-group.com/en/

7 Company Reports, Bernstein Analysis & Estimates, 22.

8 “Sales/Trading Statement Call: Compass Group PLC LSE:CPG,” Transcript Q1 2021 Sales, February 4, 2021, S&P Global Market Intelligence, 5.

9 “Annual Report 2020,” Compass Group, 37.

For a list of this strategy’s current holdings, please visit: www.jenseninvestment.com/global-composite-holdings.

The company discussion in this article is solely intended to illustrate the application of our investment approach and is not to be considered a recommendation by Jensen. The specific security identified is taken from a representative account of the Jensen Global Quality Growth Strategy and does not represent all of the securities purchased and sold for the Strategy. Our views expressed herein are subject to change and should not be construed as a recommendation or offer to buy or sell any security and are not designed or intended as a basis or determination for making any investment decision for any security. Our discussions should not be construed as an indication that an investment in a security has been or will be profitable, or that the investment recommendations or decisions we make in the future will be profitable or will equal the investment performance of any security discussed herein.

The information contained herein represents management’s current expectation of how the Jensen Global Quality Growth Strategy will continue to be operated in the near term; however, management’s plans and policies in this respect may change in the future. In particular, (i) policies and approaches to portfolio monitoring, risk management, and asset allocation may change in the future without notice and (ii) economic, market and other conditions could cause the Strategy and accounts invested in the Strategy to deviate from stated investment objectives, guidelines, and conclusions stated herein.

Certain information contained in this material represents or is based upon forward looking statements, which can be identified by the use of terminology such as “may”, “will”, “should”, “expect”, “anticipate”, “target”, “project”, “estimate”, “intend”, “continue”, or “believe” or the negatives thereof or other variations thereon or comparable terminology. Due to various risks and uncertainties, actual events or results or the actual performance of a client account may differ materially from those reflected or contemplated in such forward-looking statements.

This information is current as of the date of this material and is subject to change at any time, based on market and other conditions. Jensen Investment Management, Inc. is an investment adviser registered under the Investment Advisers Act of 1940. Registration with the SEC does not imply any level of skill or training. Although taken from reliable sources, Jensen cannot guarantee the accuracy of the information received from third parties.

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